Return & Refund Policy

1. No Returns or Exchanges

All products sold on jsartsanimation.com are instant digital downloads (e.g., vector files, animated source files, character model sheets). As such, all sales are final once the file has been accessed or downloaded.

We do not accept returns or exchanges for any digital product.

By completing a purchase, you acknowledge the waiver of cancellation rights under Section 52 of the Indian Consumer Protection (E-commerce) Rules, 2020, and similar “right of withdrawal” laws in other jurisdictions.

2. Refunds

Refunds are granted only under the following circumstances:

• Duplicate Purchase: You accidentally purchased the same file more than once.
• Corrupted File: The file is unusable and we are unable to provide a working replacement within 48 hours.

To request a refund, contact us within 7 calendar days of your purchase by emailing support@ and include the following:

• Your Order ID
• A clear description of the issue
• Proof of payment

Note: Refund requests outside these conditions may not be approved.

3. Technical Support

If you encounter issues downloading or accessing a file, please reach out to us. We’ll resend or re-activate your download link at no additional cost.

📧 Email: [info@jsartsanimation.com]
📞 Phone: +91 96258 76570